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Product FAQs

On this page you’ll find answers to some of the most common questions about our services, policies, and locations. However, if you have questions related to individual machines, please look at the FAQ sections on specific product pages.

For information about our delivery process, please see Shipping & Handling.

Jump to a section:

Warranty & Parts
Buying & Leasing
Locations & Demos

Warranty & Parts


What is Baileigh Industrial’s warranty?

All of our machines come with a one-year (12 month) warranty that covers repairs and replacement parts.

In addition, you’re entitled to lifetime technical support and advice from our team of technical specialists and customer service representatives with years of hands-on experience.

Does Baileigh sell replacement parts?

Yes, we carry thousands of the most common replacement parts for all machines in stock ready for next day delivery (if purchased before 12 noon). In the unlikely event that the part you need is out of stock, we will have it back in very soon. If the part is unusual, we will do our best to order this part in for you.

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Buying & Leasing


What forms of payment do you accept?

We accept the following forms of payment:

  • Paypal

  • BACS
  • Visa

  • Mastercard

  • Cheque
If you would like to pay by cheque, money order, or wire transfer, call 0437 065 600 to arrange payment with one of our sales team.

Can I purchase a machine through finance instead of buying it outright?

Yes, we do offer finance. For more information on the Baileigh's Australian financing process, please visit our Leasing & Financing page.

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Locations & Demos


Where are Baileigh Industrial products made?

Each product page states where that specific model is made. We make products in manufacturing plants all over the world. We currently have factories in the USA, Portugal, Italy, Poland, Netherlands, Germany, China, and Taiwan.

Where can I get hands-on with a machine?

You can stop by any time during business hours (8:30 - 17:00) at any of our locations for a demonstration. For best results, you might want to call ahead to make sure that a given machine is in stock.

We can also help to put you in touch with a reseller in your area who can provide a demo. Please give us a call at 0437 065 600 to learn more about our local reseller network.

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